Disabled cookies errors normally occur for one or two reasons:

1. Cookies have been disabled in your browser options. Cookies can be disabled manually, or in some cases as part of the installation procedure. Refer to your browser documentation or help files to find out the precise method used for setting your browser to accept cookies.
2. The second main reason for disabled Cookies errors is that some privacy/security/anti-virus software has been set to modify your browser settings.

For more information by browser type please visit:

Internet Explorer
Mozilla Firefox

Once you have successfully enabled your browser to accept cookies please use the following web address to re-enter the site:

www.extendhealth.com/sams

To specify how your browser should handle cookies, follow the instructions below for your web browser version:

1. On the Tools menu, select Internet Options.
2. Click on the Security tab, select Internet and then click on Custom Level.
3. Scroll down to the Cookies section and, under Allow cookies that are stored on your comptuer, click to select Enable.
4. Click OK and OK again.

1. Select the Tools menu and click Internet Options
2. Click the Privacy tab
3. Move the slider up or down to select the level of security
4. In addition to using the slider, you can override cookie handling by clicking the Advanced button and checking the box marked Override automatic cookie handling.
5. Put a check in the Always allow session cookies checkbox.
6. Click OK and OK again.

1. Click on the Tools menu
2. Click on the Options item in the menu
3. Click on the Privacy selection in the left part of the window
4. Check the Accept Cookies from sites box

For other browsers please review their help files for additional information.

Once you have successfully enabled your browser to accept cookies please use the following web address to re-enter the site:

www.extendhealth.com/sams